TERMS & CONDITIONS

This page tells you the terms and conditions on which we supply any of the products (the “Products”) listed on our website www.balloons.lk (the “Site”) to you. Please read these terms and conditions carefully before ordering any Products from the Site.

These terms and conditions do not affect any of your statutory rights. However, it is important that you should understand that by ordering any of our Products from the Site you agree to be bound by these terms and conditions. You should print a copy of these terms and conditions for future reference.

1. ACCESS TO THE SITE

For the terms relating to the use of the website and our privacy policy please refer to www.balloons.lk/privacy-policy/

 

2. YOUR STATUS

By placing an order through the Site you warrant that:

a) You are legally capable of entering into binding contracts
b) You are at least 18 years of age

 

3. HOW THE CONTRACT IS FORMED BETWEEN US

A legally binding contract will be formed between us when

a) You have confirmed to us that you wish to proceed with the purchase of one or more Products
b) We have confirmed to you that we will sell the Product(s) to you
c) We have received payment of the price and any additional monies

When your order has been completed you will receive confirmation of the Product(s) ordered, the price paid and your allocated order number. If you wish to amend any part of your order once it has been accepted and payment has been made then you will need to contact us by using the contact form on the following link: www.balloons.lk/contact-us/

 

4. PRICING

Prices are liable to change at any time but changes will not affect orders in respect of which we have already sent you a confirmation of order.

 

5. COLORS

The colours of balloons may vary slightly from that shown on the website due to limitations of browser software and monitors. It should be noted that the actual product will vary in terms of shading.

 

6. PAYMENT

www.balloons.lk uses a secure payment gateway to provide the highest level of security for payments processed through this store. The payment gateway ensures your security by encrypting the connection when transmitting banking information on the network, and by safeguarding your financial data throughout the ordering and payment process.

Please note that if the security department suspects fraud, we have the right to cancel the transaction for security reasons. In most cases, you will be notified of authorization or fraud issues, if they occur, before you complete the check-out process.

Orders from www.balloons.lk may be paid using credit card, debit card or by Bank Transfer. Your credit/debit card data is only sent securely to our payment gateway and is not seen by us.

 

7. SHIPPING

We can only deliver to the countries shown in the shipping address of the checkout page. If the shipping is not calculated for the country you selected, please feel free to contact us.

Custom Printing Orders require 2 working days for Order Processing prior to shipment/local pickup; after order & payment confirmation.

*Working Days – Monday – Friday (excluding public holidays)

 

8. CANCELLATION AND RETURN

Please note that we do not accept any cancellation or returns for custom printed orders. For standard order returns, the goods need to be sent back in the original condition that it was shipped in without any damages for a refund.

 

9. OUR RIGHTS TO VARY THESE TERMS AND CONDITIONS

We have the right to revise and amend these terms and conditions from time to time.